During these uncertain times, we are striving to follow the CDC and Arizona Department of Health recommendations while balancing the customers’ needs to have vehicles in working order.
Please know that we are currently staying open during our normal hours of operation. We may alter our hours of operation if staff health is negatively impacted or customer traffic/demands change. Changes will be posted on our website and Yelp page.
We are limiting our waiting room space to observe social distancing guidelines.
We are following guidelines relative to cleaning surfaces, washing hands, etc.
If the repairs on your vehicle are critical (mechanical breakdown or safety concern), please call ahead and plan to drop the vehicle off. Towing a vehicle may be the best option. (You can call ACE Flatbed Towing at (602) 788-9454)
If you are scheduling routine maintenance, please do not plan to wait for the vehicle in our waiting room. You are welcome to drop it off and pick up later or take a stroll around the neighborhood.
If you are not feeling well or anyone in your household has symptoms, please do not bring your vehicle in for routine maintenance. If you have a critical repair or breakdown, please call ahead to advise us of the situation and drop the keys through the mail slot. We can conduct the remainder of the transaction via phone or text.
During these uncertain times, we want to provide the best customer service with an eye on keeping everyone as healthy as possible. We appreciate your business and hope to continue to service your vehicles as needed when the situation has improved and life goes back to a more normal rhythm. Please don’t hesitate to call with any questions.
Amy & John Haas
Vinson/Haas Automotive, Inc.